Spanish low cost carrier Volotea aims to boost revenues with Amadeus’ Navitaire Stratos

European low cost carrier Volotea has completed an deal to adopt Amadeus’s Navitaire Stratos platform to modernise its retailing capabilities.

The aviation IT giant’s next-gen digital solution will enable the carrier to offer more tailored options and help its customers to plan their trips.

Amadeus said it will also “enable the carrier to operate more efficiently, boost revenue, and respond quickly to evolving traveller needs”.

Alex de Jesús, Volotea chief experience officer, said: “Continuing our collaboration with Navitaire allows us to further leverage technology to enhance the way we serve our customers.

“With Navitaire Stratos, we are taking the next step in delivering more relevant and flexible booking experiences that drive customer satisfaction, while building the agility and resilience our teams need to stay ahead of evolving traveler expectations.”

Amadeus describes Navitaire Stratos as a “digital-first, cloud-native, dynamic retailing portfolio that leverages Artificial Intelligence (AI) capabilities”.

The platform was developed to deliver a more responsive service and will support Volotea to optimise operations through connections with partner airlines and third-party providers such as car-rental companies and hotel-booking platforms.

It also provides the ability to adapt to market demands through an open technology architecture.

Maher Koubaa, Amadeus executive vice president of the travel unit and managing director EMEA, said:

“Volotea is one of the most innovative low-cost carriers in Europe, and it is an honor to be selected to accelerate its retail transformation. Navitaire Stratos is designed to empower forward-thinking airlines, and the agreement illustrates how we can help Volotea achieve retailing and operational excellence”.

Volotea has also extended an existing New Skies agreement with Navitaire, ensuring business continuity as Navitaire Stratos is rolled out.

Volotea is a Barcelona-based airline founded in 2011 by Carlos Muñoz and Lázaro Ros. Today, the LCC offers point-to-point flights primarily connecting small and medium-sized cities, focusing on unique routes across Europe and North Africa.

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