Panasonic Avionics has secured a major agreement with Air India to provide comprehensive maintenance and support for the airline’s in-flight entertainment (IFE) systems across 74 aircraft.
Under the deal, Panasonic Technical Services’ (PTS) Total Care Package will deliver end-to-end maintenance for in-flight entertainment (IFE) systems installed on Air India’s Boeing 787-9, Airbus A350-1000, A350-900 and A321neo fleets.
The agreement covers Panasonic’s latest Astrova and X Series linefit and retrofit programmes.
Air India has selected the solution as part of its ongoing fleet renewal and modernisation strategy, aimed at ensuring a premium and reliable passenger experience.
PTS will support this objective by optimising system performance, reducing operational downtime and delivering predictable maintenance costs across both widebody and narrowbody aircraft.
To support the airline’s growth, Panasonic Avionics is also making long-term operational investments in India, opening two new line maintenance stations in Mumbai and New Delhi, enabling real-time fleet monitoring and on-aircraft maintenance actions.
The IFE systems will receive comprehensive lifecycle support, including proactive monitoring, spares management, global field engineering and 24/7 technical assistance. These services are designed to minimise disruptions and maximise aircraft availability.
Tom Eskola, vice president of PTS at Panasonic Avionics, said: “Committing to our Total Care Package, which is designed to deliver the best possible in-flight experience for passengers, underscores Air India’s commitment to innovation and operational excellence.”
Jeremy Yew, senior vice president – engineering and maintenance at Air India, added: “Responsive, high-quality maintenance support is vital for the operational efficiency of our growing fleet.
“Panasonic Avionics’ decision to establish new line maintenance stations in Delhi and Mumbai significantly strengthens our ability to minimise IFE-related disruptions and maximise aircraft availability.
“This collaboration reinforces Air India’s focus on building strong, future-ready engineering capabilities in India.”
The agreement was announced during the 2026 Aircraft Interiors Expo (AIX) event in Hamburg, Germany.
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