The aviation, payments and distribution sector can expect more disruption from outside of the industry, UATP president and chief executive Ralph Kaiser told the UATP Airline Distribution 2026 conference.<\/p>\n
In his welcome address, Kaiser said all companies in aviation must be \u201cpassenger centric\u201d in a digital world where companies like Uber are setting the standards consumers expect.<\/p>\n
And he warned that competitors from other industries are trying to \u201creshape how we see airline distribution\u201d, although he added:<\/p>\n
\u201cSome of the new entrants who have done well in other areas of ecommerce get a lit bit lost because it\u2019s not as easy as everyone wants to believe.<\/p>\n
\u201cIt\u2019s a complicated process to work with airlines. People do not think about cancellations, refunds, chargebacks and things like that.\u201d<\/p>\n
Kaiser said UATP believes that payments matter \u201cat every stage for everybody\u201d. \u201cWe want everything to be as seamless as possible,\u201d he said.<\/p>\n
\u201cWe do not want payments to be an afterthought, we do not want friction.\u201d<\/p>\n
Artificial Intelligence is \u201chere to stay\u201d and will redefine distribution by becoming the way people pay for travel as agentic commerce becomes established, added Kaiser.<\/p>\n
UATP will play the role of a \u201cbridge\u201d between modern technology and \u201cold world\u201d systems.<\/p>\n
\u201cEventually everyone is going to modernise but by the time they have done that there will be another leapfrog in tech. It\u2019s a constant evolution.\u201d<\/p>\n
The post UATP Airline Distribution: Aviation should expect disruption from outside the industry<\/a> appeared first on Aviation Business News<\/a>.<\/p>","protected":false},"excerpt":{"rendered":" The aviation, payments and distribution sector can expect more disruption from outside of the industry, UATP president and chief executive Ralph Kaiser told the UATP Airline Distribution 2026 conference. In his welcome address, Kaiser said all companies in aviation must be \u201cpassenger centric\u201d in a digital world where companies like Uber are setting the standards […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1853","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/zephyrsys.us\/index.php\/wp-json\/wp\/v2\/posts\/1853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zephyrsys.us\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zephyrsys.us\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zephyrsys.us\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zephyrsys.us\/index.php\/wp-json\/wp\/v2\/comments?post=1853"}],"version-history":[{"count":0,"href":"https:\/\/zephyrsys.us\/index.php\/wp-json\/wp\/v2\/posts\/1853\/revisions"}],"wp:attachment":[{"href":"https:\/\/zephyrsys.us\/index.php\/wp-json\/wp\/v2\/media?parent=1853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zephyrsys.us\/index.php\/wp-json\/wp\/v2\/categories?post=1853"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zephyrsys.us\/index.php\/wp-json\/wp\/v2\/tags?post=1853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}