A major Navitaire system outage on the morning of February 19, 2026, triggered widespread disruption across airports in India and parts of Europe and the Asia‑Pacific region, leaving passengers stranded in long queues as airlines scrambled to switch to manual processes.
The outage began at 06:45 . IST, when Navitaire’s booking, reservation, and departure‑control systems went offline simultaneously across multiple airports. The initial disruption, which was attributed to a problem following planned maintenance, lasted until 07:28.
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Airlines dependent on the platform, including IndiGo, Akasa Air, Air India Express, and SpiceJet, lost access to automated check‑in, boarding, and reservation tools.
The outage was felt most acutely at Delhi’s Indira Gandhi International Airport where the complications were amplified by the ongoing AI Summit 2026, which had a number of VIP movements and security restrictions at the time.
A statement from Amedeus-owned Navitaire said: “On February 19th, a planned maintenance change unexpectedly led to network instability for Navitaire hosted airlines. Technical teams took immediate action, and the issue was fully resolved after 50 minutes. We apologise for any inconvenience caused to our customers. All services are currently operating normally’
While India bore the brunt of the disruption, Navitaire‑dependent carriers in Europe and the Asia‑Pacific region also experienced check‑in slowdowns and boarding delays.
The post ‘Planned Maintenance’ issue caused Navitaire outage appeared first on Aviation Business News.
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